Shipping FAQ
What are your shipping costs?
Shipping is FREE for all orders over $100 within the US only. Shipping costs for orders under $100 are a flat rate of $5.00.
When will my items ship?
In-stock items are processed and shipped within 1-3 business days of payment. Preorder items have set shipping dates which can be found in the item details and on your order. Personalized items take 4-6 weeks.
What delivery methods do you use?
Standard shipping is provided through USPS First Class which typically takes 2-5 business days. Need it sooner? Please select expedited shipping at checkout (USPS Priority Mail or UPS).
When can I expect to receive my Preorder?
All preorders ship by the date stated on your order. If the date has passed and you still do not have your items, please email us at minipearlco@gmail.com so we can figure out what is going on!
Will my entire order be shipped in one package?
Yes
Preorder and Ready to Ship Combination Orders
If you place an order for Preorder AND Ready to Ship outfits, your entire order will ship together when the Preorder pieces have arrived.
If you would like the Ready to Ship outfits to arrive sooner, please place TWO separate orders: One order of only Ready to Ship and One order of only Preorder.
How do I track my order?
An email will be sent to you with the tracking number. If you do not see it, check your spam/junk folder.
We are not responsible for lost or stolen packages due to USPS. Once an order is in the hands of USPS, they are responsible for missing, lost or damaged packages. Please confirm your address prior to placing your order to avoid errors. Mini Pearl Co is not responsible for missing or lost packages or packages delivered to wrong addresses once it is in the hands of USPS. Refunds will not be given.